Shipping Policy

At Toronto Tile Clearance, all products are available for pickup at our North York location.
If you require shipping or delivery, we are able to arrange upon request. Please note that any delivery service will be at the customer’s expense, and fees will vary depending on location, quantity, and delivery method.
To inquire about delivery options and receive a quote, please contact us directly before placing your order.
Return Policy

Please note that all sales are considered final and non-refundable. We kindly ask that you review your order carefully at pickup.
Due to the nature of our product, we are unable to accept returns, exchanges, or issue refunds.
If you have any questions or concerns prior to your purchase, please don’t hesitate to contact us—we’re happy to help ensure you’re fully confident in your selection.
We appreciate your understanding and support.
Privacy Policy
1. Information We Collect
We may collect personal information including:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order history
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Payment details (collected securely via third-party processors)
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Website usage data via cookies and analytics tools
2. How We Use Your Information
We use your information to:
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Fulfill and manage orders
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Communicate with you about your purchase or inquiry
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Improve website functionality and customer service
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Send updates or marketing communications (with your consent)
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Prevent fraud or abuse of our services
3. Your Consent
By using our website or submitting information to us, you consent to the collection, use, and disclosure of your personal information in accordance with this policy. You may withdraw your consent at any time by contacting us at the details below.
4. Disclosure of Information
We do not sell or rent your personal information. However, we may share it with trusted third-party service providers for:
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Payment processing (e.g., Stripe, PayPal)
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Shipping and logistics
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Website hosting and analytics
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Email communications
All third parties are contractually obligated to protect your data and only use it for authorized purposes.
We may also disclose information where required to comply with applicable laws, regulations, legal processes, or government requests.
5. Limitation of Liability
While we take reasonable steps to protect your information, Toronto Tile Clearance or York Marble Group of Companies is not liable for any loss, misuse, or alteration of data by third-party providers or due to circumstances beyond our control, such as security breaches, internet disruptions, or force majeure events.
By using our site, you agree to indemnify and hold harmless Toronto Tile Clearance, its employees, affiliates, and partners from any claim or legal dispute arising from your use of the website or your failure to comply with this policy.
6. Cookies and Analytics
We use cookies and similar technologies to:
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Track usage patterns and improve performance
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Save your preferences and cart items
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Analyze website traffic using tools such as Google Analytics
You can disable cookies via your browser settings. Note that this may impact your site experience.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, and as required by law for tax, accounting, or compliance purposes.
8. Your Rights Under PIPEDA
Under Canadian privacy law (PIPEDA), you have the right to:
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Request access to your personal data
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Correct or update inaccurate information
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Withdraw consent (subject to legal or contractual restrictions)
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File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise these rights, email us at info@yorkmarble.com
9. Data Storage & Cross-Border Transfers
Some of your information may be stored or processed outside of Canada (e.g., by third-party service providers). By using our website, you acknowledge and agree to the potential cross-border data processing in accordance with applicable laws.
10. Policy Changes
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website implies your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or would like to exercise your data rights, please contact:
Torontotileclera
Email: torontotileclearance@gmail.com